Technical Support

Available 7:00AM - 5:00PM, Monday-Friday                                          Call Now! 920-815-4052

Are you looking for a Rockwell Automation advocate that can provide you the knowledge to make your job easier?


Werner Electric Supply employs a talented group of technical support specialists who have been trained in various Allen Bradley automation areas, including:

                 PLCDrives
MCCPanelView
SoftwareIndustrial Components


Whether you are an electrical engineer, maintenance technician, or even an instrumentation technician - Werner Electric has the tools and support needed to help keep your machines running smoothly.


If you are experiencing a problem with any of your industrial applications, contact our team and we will talk you through the steps to get you back on track!





Werner Electric’s support team can provide demonstrations of products, or loan products to customers for proof of concept testing. We also provide a variety of classes for our customers on select Rockwell products. Many of these classes are approved for Wisconsin CEUs. These classes are taught at branches which support Rockwell Automation products. Custom training can be scheduled and taught according to the needs of our customers.


Industrial Automation Courses

Custom Training Courses

Our training courses are taught by certified Werner Electric Supply instructors — experienced teachers and experts in their fields. Our courses are tailored in scope and content to meet the needs of our attendees. Many courses are approved for CEU credit in Wisconsin.


For more information or to register, contact the Werner Electric Schools Coordinator: 920-815-4142 or school@wernerelectric.com


Werner Electric Supply is capable of creating custom training to fit your needs either on-site or at any of our training facilities. Whether you need an introduction to new hardware, a refresher, or a combination of training topics which fit your schedule, we will work with your team to develop a curriculum to suit your specific requirements.


Contact Werner Technical Services at 920-815-4052


• Connected Components Workbench Introduction• 1/2 Day

• EtherNet/IP Introduction (FREE)• 1/2 Day

• EtherNet/IP Foundations• 1 Day

• EtherNet/IP Advanced• 2 Days

• Logix Introduction (FREE)• 1/2 Day

• Logix Foundations• 2 Days

• Logix Advanced• 2 Days

• Kinetix Foundations• 1 Day

• Kinetix Advanced• 1 Day

• PLC Troubleshooting & Maintenance • 2 Days

• PowerFlex 520 Getting Started• 1 Day

• PowerFlex 750 Getting Started• 1 Day

• Visualization Introduction (FREE)• 1/2 Day

• Visualization Foundations• 2 Days

• Virtualization for Industrial Workstations• 1 Day



Register Today:

                                                                                                                                                                                                                                                                                                                                                                                     

 

Curriculum


We have transitioned our training courses to a new pattern: Introduction, Foundations,

and Advanced for Logix 5000, Visualization, EtherNet/IP, and Motion.


Introduction (FREE*):

Quick 1/2 day for beginners or as a refresher


Foundations:

Covers the most important concepts for a solid knowledge base


Advanced:

Provides details on in-depth programming, designing, and advanced troubleshooting

Get started with our

new INTRO classes.



These quick 1/2 day classes are FREE*and provide a great introduction to industrial automation concepts.



*There is a $100 fee for Connected

Components Workbench Introduction.

                                                                                                                                                                                                                                                                                                                                                                                     

 

2019 Schedule


Connected Components Workbench Introduction
Cost - $100 | CEUs - 4
Appleton - 1/24Wausau - 6/10Appleton - 10/24
Madison - 3/12Green Bay - 7/15Green Bay - 12/11
Appleton - 4/25Madison - 9/5
PLC Troubleshooting and Maintenance                
Cost - $1,000 | CEUs - 14
Green Bay - 1/28 - 1/29Madison - 5/23 - 5/24Appleton - 9/26 - 9/27
Stevens Pt. - 2/25 - 2/26Appleton - 8/19 - 8/20 Madison - 10/28 - 10/29
Appleton - 4/22 - 4/23Wausau - 9/3 - 9/4Green Bay - 12/12 - 12/13
EtherNet/IP Introduction
Cost - $0
Madison - 1/14Green Bay - 5/29Wausau - 10/31
Appleton - 2/28Madison - 8/1Appleton - 12/9
Stevens Pt. - 4/8Appleton - 9/16
EtherNet/IP Foundations                                                  
Cost - $500 | CEUs - 7
Madison - 2/19Appleton - 6/18Appleton - 10/1
Appleton - 3/26Appleton - 7/9Wausau - 11/5
Stevens Pt. - 4/30Madison - 8/27Appleton - 12/17
EtherNet/IP Advanced
Cost - $1,000 | CEUs - 14
Madison - 2/20 - 2/21Appleton - 6/19 - 6/20Appleton - 10/2 - 10/3
Appleton - 3/27 - 3/28Appleton - 7/10 - 7/11Wausau - 11/6 - 11/7
Stevens Pt. - 5/1 - 5/2Madison - 8/28 - 8/29Appleton - 12/18 - 12/19



Logix IntroductionCost - $0
Appleton - 1/15Madison - 6/11Madison - 10/15
Madison - 2/12Appleton - 7/16Appleton - 11/12
Wausau - 4/9Stevens Pt. - 8/21Stevens Pt. - 12/10
Appleton - 5/20Green Bay - 9/17
Logix Foundations
Cost - $1,000 | CEUs - 14
Stevens Point - 1/7 - 1/8Wausau - 5/6 - 5/7Stevens Pt. - 9/9 - 9/10
Appleton - 2/4 - 2/5Appleton - 6/3 - 6/4Green Bay - 10/7 - 10/8
Madison - 3/5 - 3/6Madison - 7/22 - 7/23Madison - 11/18 - 11/19
Green Bay - 4/1 - 4/2Appleton - 8/5 - 8/6Appleton - 12/2 - 12/3
Logix Advanced
Cost - $1,000 | CEUs - 14
Appleton - 2/6 - 2/7Appleton - 6/5 - 6/6Green Bay - 10/9 - 10/10
Madison - 3/7 - 3/8Madison - 7/24 - 7/25Madison - 11/20 - 11/21
Green Bay - 4/3 - 4/4Appleton - 8/7 - 8/8Appleton - 12/4 - 12/5
Wausau - 5/8 - 5/9Stevens Pt. - 9/11 - 9/12
Kinetix Foundations
Cost - $500
Stevens Pt. - 1/16Wausau - 5/21Stevens Pt. - 9/18
Appleton - 2/13Appleton - 6/12Green Bay - 10/16
Madison - 3/20Madison - 7/17Madison - 11/13
Green Bay - 4/10Appleton - 8/14 Stevens Pt. - 12/11
Kinetix Advanced
Cost - $500
Stevens Pt. - 1/17Wausau - 5/22Stevens Pt. - 9/19
Appleton - 2/14Appleton - 6/13Green Bay - 10/17
Madison - 3/21Madison - 7/18Madison - 11/14
Green Bay - 4/11Appleton - 8/15Stevens Pt. - 12/12
PowerFlex 520 Getting Started
Cost - $500 | CEUs - 7
Stevens Pt. - 1/29Madison - 5/30Stevens Pt. - 10/3
Appleton - 3/14Green Bay - 8/12
PowerFlex 750 Getting Started
Cost - $500 | CEUs - 7
Stevens Point - 1/30Madison - 5/31Stevens Pt. - 10/4
Appleton - 3/15Green Bay - 8/13
VisualizationIntroduction 
Cost - $0
Appleton - 1/21Wausau - 5/14Green Bay - 9/23
Madison - 3/11Appleton - 6/24Stevens Pt. - 10/21
Appleton - 4/15Madison - 7/29Appleton - 11/14
Visualization Foundations
Cost - $1,000 | CEUs - 14
Madison - 3/18 - 3/19Appleton - 6/25 - 6/26Stevens Pt. - 10/22 - 10/23
Appleton - 4/16 - 4/17Madison - 7/30 - 7/31
Wausau - 5/15 - 5/16Green Bay - 9/24 - 9/25
Virtualization for Industrial Workstations
Cost - $300
Wausau - 1/31Madison - 6/27Stevens Pt. - 10/30
Appleton - 4/18Green Bay - 8/22Appleton - 11/15

Terms:


All classes, except Introduction classes, will begin at 8:30 a.m. and run until 4:30 p.m. each day at Werner Electric Supply. Introduction classes run from 10:00 a.m. until 2:00 p.m. Lodging is available, but not included in the course fee.


The cost of each course includes class instruction, documentation, hands-on time, lunch each day, and a diploma upon completion of the course. As attendance is limited, reservations will be accepted on a first come, first served basis only. Completion of the Foundations course is a prerequisite for attending the corresponding Advanced course.


No reservations will be accepted until your check or purchase order made payable to WERNER ELECTRIC SUPPLY COMPANY is received at the Appleton office. Terms of payment: Net Upon Receipt. Send checks to: Werner Electric Supply Co., ATTENTION: School Coordinator, P.O. Box 1897, Appleton, WI 54912.


A cancellation charge equal to 1/2 of the school tuition fee will be charged for cancellations made less than 14 days before the school begins. Cancellations made less than 2 working days before the school begins will be charged the full tuition amount.


A minimum of 4 students need to be enrolled 10 business days prior to the start of class before class will be conducted. If a class is canceled, enrollees will be notified 10 business days prior to the scheduled start of that class and any applicable fees will be refunded.

Contact Information

Call or email our Technical Support Team today!

    

techsupport@wernerelectric.com

920-815-4052