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Emergency Service


When machines are down, your company is losing money – FAST! Werner Electric Supply is committed to reducing your downtime with after-hours emergency service. This emergency service is available from 5:00 p.m. to 7:00 a.m. Monday through Friday and all weekend long. By using this emergency service you can get product from your local Werner Electric warehouse, find parts in Allen-Bradley’s parts hub, or request Rockwell Automation’s GMS service personnel.


You can take advantage of this emergency service by dialing 1-866-4-WERNER (1-866-493-7637). One of our customer service representatives will ask you a few questions about your situation and initiate the process of getting you the service or parts that you need. It’s the first step in getting your machine back up and running. Contact your Werner sales representative if you have questions.


Additionally, customers serviced by our Neenah service center can reach our Industrial and Contractor customer service departments direct by calling: Industrial Customer Service: 920-720-4090 or Contractor Customer Service: 920-720-4091